KCC Service Arrangements

Finance

Payment Arrangements in relation to COVID 19 Emergency

Rent Accounts

The Council encourages tenants to continue to make repayments towards their rent every week to avoid going into arrears.  We are very sympathetic to the difficulties facing tenants, however, as rent is assessed based on income, a rent assessment form needs to be completed and returned without delay. This can be downloaded here https://bit.ly/2xkyLuy or you can request a form by emailing rents@kildarecoco.ie

As a temporary measure your rent can be assessed over the phone and a repayment amount agreed according to your revised financial arrangements, please contact a member of the team on 045 980 654.

Revised repayment arrangements will only be agreed by submitting proof of reduced financial circumstances, for example, a letter from an employer.

Loan Accounts

Borrowers are advised to contact the loans team by email at loans@kildarecoco.ie  or by phoning 045 980 652 to discuss revised temporary repayments. We encourage borrowers to continue to pay as much as they can afford.

Revised repayment arrangements will only be agreed by submitting proof of reduced financial circumstances, for example, a letter from an employer.

Rates Payments 

Minister Eoghan Murphy announced today that “Businesses that are impacted by COVID-19 can defer their rate payment for the next three months”. This is a deferral of rate payments not a waiver of rates due.

As previously stated Kildare County Council will be dealing with difficulties experienced by Rate Payers, on a case by case basis, as the impact of the crisis on customers is not and will not be uniform and will undoubtedly change at various stages of the crisis. It would also be very difficult to make any decision at this point without knowing the extent of the crisis or the actual impact it will have with various government schemes etc being implemented and evolving.

Kildare County Council will implement the Government decision to defer rates payments by those businesses that have been impacted by COVID -19 for the next three months. Affected businesses should e-mail rates@kildarecoco.ie outlining their circumstances.

However, once the emergency is over the matter of paying or not paying rates will depend on the circumstances of the individual customer/business and how they managed through the crisis and what national schemes were available to them.