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Fire Service Frequently Asked Questions

What should I do once I receive an invoice?

How can I pay an invoice?

What if I didn’t call the Fire Brigade?

What if I do not have insurance and I can’t afford to pay the invoice?

What if I an not entitled to a waiver and I still can’t pay?

If I need more information, who do I contact?


What should I do once I receive an invoice?

If your property is covered by insurance, you are advised to contact your insurance company as you may be covered for Fire Brigade charges on your policy.

How can I pay an invoice?

There are a number of different payment options for Kildare Fire Services charges:

  • Detach the remittance slip from the bottom of the invoice and post it with your payment to the Finance Section, Cash Office, Kildare County Council, Aras Chill Dara, Devoy Park, Naas, Co. Kildare
  • To make a payment in person you can call to the Cash Officer, 2nd Floor, Aras Chill Dara, Devoy Park, Naas, Co. Kildare.  The Cash Office is open Monday to Friday from 09.30-16.30 hrs.
  • To make a payment by Laser/ Credit Card, you can attend the Cash Deck in person or contact them by phone at 045 980606.  Please be able to quote your Invoice Number and Customer Number when making this payment

What if I didn’t call the Fire Brigade?

Liability for the charge is not dependant on whether the person called the Fire Service.  The charge is levied against the beneficial owner of the property.

What if I do not have insurance and I can’t afford to pay the invoice?

Kildare County Council operates a waiver system. Application Form for Fire Service Waiver available here

100% waiver will be applied in the following cases:

  • Persons living alone in receipt of Old Age Pension (contributory and non-contributory)
  • Household income (from employment/social welfare) not exceeding €240 p/w for persons living alone
  • Household income (from employment/ social welfare not exceeding €440 p/w for two or more persons in a household

In cases of special hardship, not falling within the above limits Kildare County Council may waive charges as deemed appropriate having regard to the special circumstances of the case.

A waiver will not be offered to persons whose premises is covered by insurance.  In cases where insurance companies will not cover the charge, written confirmation on the insurance company’s headed paper will be required.

What if I an not entitled to a waiver and I still can’t pay?

Payment of the invoice can be facilitated in instalments. Phone 045-454807 or 045-454806 to discuss this option further.

If I need more information, who do I contact?

Further information is available from the Fire Service at 045-454807 or 045-454806

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