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IMPORTANT MESSAGE Housing Department Service Delivery – Appointment ONLY.

The Housing Department is continuing to provide unchanged services and assistance to individuals who are homeless or at risk of homelessness during this COVID-19 period.

Commencing Monday March 23rd, the Housing Department will, however, only engage with persons requiring other Housing services and assistance by Prior Appointment. 

  • HAP Walk in Clinic is suspended until further notice.  HAP application forms can be requested by email: or telephone 045 980657. Information is available online and includes a checklist to assist HAP applicants.
  • Application forms for Social Housing, Rent Review (including HAP Tenants), Housing Adaptation, Mobility and Aid for Older Persons Grants, are available online. Copies of all Application Forms are also available at Customer Services.   
  • Housing Maintenance essential repairs and urgent emergencies can be reported by telephoning 045 980 200 and Out of Hours: 1 890 50 03 33


To request an appointment, the Housing Department can be contacted via our Customer Services Department, 045 980 200 or by email


A  HOUSING DROP BOX is available at Customer Services for completed forms.  Please provide a contact telephone number to assist the Housing Department in processing applications for all services.


Ends                                                                                                  20 March 2020


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