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Measuring Success

  • National and local service indicators adopted and implemented
  • Performance Management Development System operational throughout the service
  • Project evaluation system in place for research and development work with key groups
  • Participation in National Public Library User Survey
  • Local surveys and consultations


  • Further develop consultative and evaluative framework with target groups for each element of the service as part of annual operational plans using County Development Board Structures
  • Continue to monitor service indicators and adjust services to achieve targets
  • Develop qualitative measures
  • Install door counters at all service points
  • Continue to position evaluation as a key part of each programme or project
  • Participation in proposed national surveys