045 980 705
Payment Arrangements in relation to COVID 19 Emergency
Kildare County Council encourages tenants to continue to make repayments towards their rent every week to avoid going into arrears. It should be noted a “rent freeze” means rent will not increase, not that tenants may stop paying their rent.
The council is very sympathetic to the difficulties facing tenants, however, as rent is assessed based on income, a rent assessment form needs to be completed and returned without delay.
This can be downloaded on KCC website http://kildare.ie/countycouncil/housing/HousingRents/ alternatively you can request a form by emailing firstname.lastname@example.org or phoning Finance at 045 980 654 or Housing at 045 980 705.
As a temporary measure the Finance Rents’ Team may discuss the tenant’s new financial situation over the phone before estimating and agreeing a rent payment according to the revised circumstances of the tenant. If a tenant under declares their income during this estimate process, this will create an arrears situation, which will need to be promptly addressed by the tenant once Housing have completed the Rent Assessment.
The current rent charge continues to accrue until the Rent Assessment is done by Housing and any revised rent charge will then be back-dated to reflect the changes in circumstances, as Finance are only agreeing a temporary change to rent payment.
Tenants can estimate the change to their rent on-line, however, they need to make contact with the Finance Rents Department before changing their payment. - the schedule of rents can be downloaded at http://kildare.ie/countycouncil/housing/HousingRents/ . The primary income should be identified on the schedule of rents and the corresponding rent is the base rent. €10 should be added for every additional earner in the family and €1.50 deducted for each child under 18.
Tenants will need to provide proof of reduced financial circumstances, eg - a letter from an employer/proof of social welfare before payment reduces.