KCC Service Arrangements


Last Updated 05 May 2020

Rates Payments 


Minister Eoghan Murphy announced on 2nd May 2020 a ‘Waiver of Commercial Rates ‘.  The waiver would be for a three month period beginning on 27 March for businesses that have been forced to close due to public health requirements.

“The commercial rates waiver is an important response from Government. This will provide relief to impacted businesses’

Kildare County Council is currently awaiting clarification from the Department on the details of the Waiver Scheme and will update this site once same is received.   In the meantime, affected business should email rates@kildarecoco.ie outlining their circumstances.

Cash Office Services

The Cash Office at Áras Chill Dara, Naas is closed to the public until further notice. However, you can still make payments using the following methods.

           Credit Card/Visa Debit Card By Telephone:

  • Housing Loans on 045 980652      
  • Housing Rents on 045 980654
  • Rates on 045 980656
  • All other payments to the Cash Office on 045-980606

Lines are open Monday to Friday from 9.30am to 4.30pm

By Post:

Payments can be made by cheque/bank draft/postal money order made payable to ‘Kildare County Council’, and posted to Finance Section, Kildare County Council, Áras Chill Dara, Devoy Park, Naas, Co Kildare quoting your account reference on your payment, including details of which service applies.

A number of payments, such as parking fines can be made online using the following link http://kildare.ie/countycouncil/OnlineServices/OnlinePayments/

In all instances, please quote account/reference number.

Payment Arrangements in relation to COVID 19 Emergency

Rent Accounts

Kildare County Council encourages tenants to continue to make repayments towards their rent every week to avoid going into arrears. It should be noted a “rent freeze” means rent will not increase, not that tenants may stop paying their rent. 

The council is very sympathetic to the difficulties facing tenants, however, as rent is assessed based on income, a rent assessment form needs to be completed and returned without delay.

This can be downloaded on KCC website http://kildare.ie/countycouncil/housing/HousingRents/ alternatively you can request a form by emailing rents@kildarecoco.ie or phoning Finance at 045 980 654 or Housing at 045 980 705.

As a temporary measure the Finance Rents’ Team may discuss the tenant’s new financial situation over the phone before estimating and agreeing a rent payment according to the revised circumstances of the tenant. If a tenant under declares their income during this estimate process, this will create an arrears situation, which will need to be promptly addressed by the tenant once Housing have completed the Rent Assessment.

The current rent charge continues to accrue until the Rent Assessment is done by Housing and any revised rent charge will then be back-dated to reflect the changes in circumstances, as Finance are only agreeing a temporary change to rent payment.

Tenants can estimate the change to their rent on-line, however, they need to make contact with the Finance Rents Department before changing their payment. - the schedule of rents can be downloaded at http://kildare.ie/countycouncil/housing/HousingRents/ . The primary income should be identified on the schedule of rents and the corresponding rent is the base rent. €10 should be added for every additional earner in the family and €1.50 deducted for each child under 18.

Tenants will need to provide proof of reduced financial circumstances, eg - a letter from an employer/proof of social welfare before payment reduces.

Loan Accounts

Borrowers are advised to contact the loans team by email at loans@kildarecoco.ie  or by phoning 045 980 652 to discuss revised temporary repayments. We advise borrowers to continue to pay as much as they can afford.

Revised repayment arrangements will only be agreed by submitting proof of reduced financial circumstances, for example, a letter from an employer/proof of payment from Department of Social Protection.

Accounts Payable

Kildare County Council is committed to ensuring that invoices/payments are processed and made, where possible by Accounts Payable during these challenging times.  Suppliers must ensure that a valid Purchase Order Number is recorded on invoices submitted for the purchase of goods or services.

An invoice received without a relevant purchase order number will be sent back from Accounts Payable to the Supplier.

Suppliers should email their invoices to accountspayable@kildarecoco.ie  Should you have any further queries Tel 045 980651

Local Authority Home Loan Mortgage Payment Break - COVID 19

To apply for a Mortgage Payment Break of up to three months on your local authority home loan under the COVID-19 emergency measures, you must have experienced a reduction in your income arising from the COVID-19 emergency and you are unable to make repayments on your home loan.  Please see links below for further information and application form.

Frequently Asked Questions - Click here

Application Form - Click here