Public Counter
9.30am - 4.30pm

Finance Contacts:

Housing Loans

045 980 652

Housing Rents

045 980 654


045 980 656

Non Principal Private
Residence (NPPR) Charge

045 980 657


Loan Accounts

Local Authority Home Loan Mortgage Payment Break - COVID 19

The Minister for Housing, Local Government and Heritage, Mr. Darragh O’Brien T.D. has announced additional arrangements to support local authority borrowers who are experiencing financial distress arising out of the continuing COVID-19 situation. The closing date for first time applicants applying for a first Mortgage Payment Break has been extended until 31 March 2021

To apply for a Mortgage Payment Break of up to three months on your local authority home loan under the COVID-19 emergency measures, you must have experienced a reduction in your income arising from the COVID-19 emergency whereby you are unable to make repayments on your home loan. 

For Application form and FAQ's click here

Mortgage Arrears Resolution Process

The Mortgage Arrears Resolution Process (MARP) is a process to help support mortgage borrowers who are in arrears, or at risk of going into arrears.  We have a dedicated team in our Arrears Support Unit that will work with borrowers. 

If you are deemed to be eligible for the process, we will work with you to bring you through the process in order to try to get the best solution to address your arrears situation.  For further information, please see the Borrower Information Booklet.  To contact our Arrears Support Unit, please phone: (045) 980652 or email:


You may also find the following websites useful:

Citizens Information Board -
Money Advice & Budgeting Service (MABS) -
Department of Social Protection -
Financial Services Ombudsman -
Free Legal Advice Centre (FLAC)-
Insolvency Service of Ireland (ISI) -
Keeping Your Home Website -
National Consumer Agency -
Office of the Revenue Commissioners -

Borrower Information Booklet - Mortgage Arrears Resolution Process

File Size: 256KB - Document Type: MS Word

Standard Financial Statement Checklist & Explanatory Info

File Size: 850KB - Document Type: Acrobat pdf

Standard Financial Statement

File Size: 113KB - Document Type: Acrobat pdf