b'External Operating Environment& Critical Success FactorsWorking at the heart of communities, thePoliticalever-changing environment in which wePositioned as the second tier of government in work is influenced by many factors criticalIreland, the Council is responsible at local level for implementation of policies arising from theto our success.priorities of Government. Project Ireland 2040 informs supporting plans such as housing through Rebuilding Ireland, climate and environmentalprotection in the National Climate ChangeAdaptation Framework. The National Planning Framework, transport policy through thePoliticalLocationGreater Dublin Area Transport Strategy and & Economic & Environment economic policy, including Enterprise 2025 and the Regional Enterprise Plan. Equally priorities in reform of local government reflected in Putting HumanPeople First, Our Public Service 2020 andResourceFunding eGovernment Strategy 20172020 must beManagementementdelivered. Our Public Service 2020 stronglyinforms our Plan, with its 18 key actions influencing all our activities. ICT T Go e eGovernanc&& Changngee &At the time of the publication of this Plan it is Management Accountabiity apparent a general election is likely in the short Social &Legal &term. The Council may need to re-visit this Plan to Demographic Regulatory reflect changing priorities emerging from the next government. Also, at present Brexit remains amajor uncertainty for the economic future ofthe state and the Council will continue to prepare for the likely impacts that arise, includingGetting Business Brexit Ready activities through our Local Enterprise Office. OUR PUBLIC SERVICE 2020: HEADLINE ACTIONSDELIVERING FORINNOVATINGDEVELOPING OUR PEOPLE OUR PUBLIC FOR OUR FUTURE AND ORGANISATIONS1. Accelerate digital delivery6Promote a culture of innovation 12Embed strategic human resourceof services in the public service management in the public service2. Improve services for our customers 7Optimise the use of data 13Mainstream strategic workforce3Make services more accessible to all 8Build strategic planning capability planning in the public service4 Signicantly improve9Strengthen whole-of-government14Continuous and responsive communications and engagement collaboration developmentwith the public 10Embed programme and15Strengthen performance 5Drive efciency and effectiveness project management management11Embed a culture of evidence and16Promote equality, diversity and evaluation inclusion17Increase employee engagement18Review public service culture andvalues26'